Glossary - Wenite

Hit an unfamiliar term? Look it up here — each entry links to the page that explains it properly.

Clients & practice

Term	Definition
Client	A company you manage in Wenite. See Clients & Licensing.
Product tier	None, Start, Grow, or Scale — gates which features a client can access. See Clients & Licensing.
License type	Pulse (periodic surveys) or Continuous (also unlocks Hub). Continuous requires the Scale tier. See Clients & Licensing.
Home	Your cross-client landing page — pinned surveys and quick actions. See Platform Overview.
Viewer role	The permission role used to give a client contact read-only access to their own dashboard/reports. See Platform Overview.

Surveys

Term	Definition
Survey	A structured questionnaire distributed to a client’s employees (Pulse product). See Creating a Survey.
Socio-demographic question	A question used to group respondents (e.g. department). Survey-specific or company-wide. See Creating a Survey.
DIF (individual feedback)	A per-respondent report sent automatically right after they complete a survey. See Custom Reporting.
Routing	Conditional logic that branches a survey or limits answer options based on earlier answers. See Creating a Survey.

Library content

Term	Definition
Dimension	The top-level scientific construct behind a module or KPI. Set inline while creating one — no separate tab. See Questions, Modules & KPIs.
Module	A group of questions around one theme, with a combined score. See Questions, Modules & KPIs.
KPI	A group of modules combined into one overarching score. See Questions, Modules & KPIs.
Answer set	A reusable list of answer options, called “answer templates” in the question editor. See Questions, Modules & KPIs.
Instrument	Two meanings: a scientific source citation on Library content, or “build your own instrument” — a custom content set built via the wizard. See Library Overview.
Template	A pre-assembled survey structure you can reuse, managed on its own top-level page. See Templates.

Scoring & benchmarks

Term	Definition
WPS (Wenite Performance Score)	How good or bad a score is relative to the chosen benchmark — positive is always better, even for negatively-framed constructs. See Survey Analysis.
Standard WPS	The default benchmark — the middle of the response scale. See Survey Analysis.
Wenite benchmark	An external reference sample (Belgian white-collar workers for Wenite modules). See Survey Analysis.
Company benchmark	Compares a filtered group against that client’s own total group. See Survey Analysis.
Trend benchmark	Compares the most recent score against a previous round. Company-dashboard only — not selectable when creating a survey. See Company Analysis.

Engagements & Hub

Term	Definition
Project	Tracks a client engagement’s full lifecycle — events on a calendar and timeline. See Project Management Overview.
Event	A survey, workshop, or other activity scheduled within a project. See Events & Tasks.
Hub	Wenite’s second product — an always-on, employee-facing app for continuous listening. Requires a Continuous license. See Hub Overview.